January 27, 2021

1st interview for Helpdesk support internship

Hello everyone, currently have a interview from my community college offering a 15$ per hour internship. So far I only have my sec+ and been studying for NET+ when I am not working as a city tracer. (I might study for net+ but just skip to CCNA) Im a bit bum I will see a reduce in salary if I choose this internship over my current job but I desperately need the experience to add on my resume. My current job is a contract and may end in June so I am thinking long term. The internship consist of simple troubleshooting for hardware, installing pc desktop, maintaining logs of computers in use etc etc. Is there any advice anyone to give me to prepare for the interview?

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I assume know my ports, SYN three way handshake, just a bit nervous Im doing the right decision and what else desktop supportwill consist of. I already have good customer service due to my background. Thanks all pms appreciated.

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