September 1, 2021

Can’t delete Virus with Norton

So, I just ran a scan with Norton Power Eraser, which I do daily, and it detected a threat.

It doesn’t have a high risk. But still, I do not want to have a virus on my pc. But, when I tried to fix it, I just can’t. I ran the scan 03 times in a row and clicked on the “fix” button all these times and it just didn’t work.

The file is called btha2dp.sys. It says the file is from Microsoft but maybe it can be infected or something…

Can someone help me?

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