January 8, 2021

Email possibly being hacked? I’m very confused.

So I just learned that over the past week my mom has been getting emails to her optonline.net email. It seems like someone is trying to use her email to create Instagram and Facebook accounts, as well as other websites. She gets emails with a verification code. She has received at least 10 verification codes. Someone did get access to her Instagram account, but all they did was change her username to a French greeting? Also, a new email account is now added to her Instagram account, but she still has control over her account. Next I became even more confused as she received another email from Walmart, again a verification code (indicating that someone was trying to sign in). This was in the middle of the night. Then one minute later, she gets another email saying the verification code was successful and she reset her password. But she didn’t see any of these emails until the next day. How was someone able to use the verification code sent to her email? Thank you for reading , any advice would be appreciated.

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