Hey everyone, just curious on where I could get information on my mother’s hacked account.
So she had a store account that was hacked, person was trying to charge a whole bunch of gift cards to the account through the department store website and have them sent to their house. I’m trying to figure out what’s really going on. Why would they put all of their own home information into the account and not expect to get caught?
From the information that they put into my mother’s account for where it was going to ship I was able to obtain: name, address, phone number of the person who supposedly trying to get into the account.
I feel like I’m missing something… or is it really that easy of a solve? Also if I do have that information what should I do with it?
We’ve done everything on the bank and card side, reassigned passwords and two authed everything.
Just curious on what the hacker was thinking or trying to do. Because just buying a bunch of gift cards and sending them to your house seems really lazy and confusing on why they wouldn’t think they would get caught.
Thank you for your time!