September 2, 2021

Managing non-people Ids

How do you all manage non-people ids in your organization?

How do keep track of who owns each account, password changes, and ownership changes?

Is this a manual process via a ticketing system or is there some sort of automation or IDM tool?

Are these accounts apart of your audit processes?

Thanks in advance!



That depends on each organization and your policies but a simple task like password reset should be done by your phone support people


What do you mean by “non people ID’s?”

Every ID, for auditing purposes, should be assigned to only one person.

Or do you mean automated accounts or system accounts that are not for users?

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