My team delivered a solution that closed a gap that the understaffed SOC previously did not perform. I’m trying to find a good metric title for this as the team wil undoubtedly deliver more such solutions.
I liked “FTE Saved,” but client leadership said it infers were replacing employees. They still hold this, even though I say it will give analysts time to analyze more complex threats.
Another title is “Time Savings Created,” but I’m not a big fan of that.