I wonder if this is happening to some body else: it has been more than 6 months that I am trying to withdraw my bitcoins from my custodial wallet at the site [stratum.hk](https://stratum.hk/) and the status of the process is pendent since then, processing. I have tried to contact them and I always get the same answer:
“Dear Mr. Rodrigo,
We have received your request and inform you that it is being punctually analyzed by our Compliance Sector, considering that Stratum Blockchain Technology must comply with local rules and legislation.
So, we ask for your understanding so that you can wait for the completion of this process.
I think it’s bs and it’s a scam. Any body begs to differ or is having the same experience?
I hope I am wrong but I think it’s a scam and I will never see my bitcoins again.